Genesis Network Access
Genesis employees have the ability to remotely
access Genesis network/system resources from the comfort of their homes. This service is
made available so that employees may conveniently get access to critical services at any
time as long as there is available access to the internet. These services are provided
through the use of a Virtual Private Network (VPN) technology called “Pulse.”
Instructions:1
Genesis Network Remote Access (PDF) This job
aide provides instructions for accessing the Pulse VPN Portal.
Multi-Factor Authentication
(MFA)
All Genesis VPN Portal users are required to utilize MFA when
accessing the VPN portal site effective June 6, 2018. This means that when signing
into our remote access portal (access.genesishcc.com), in addition to supplying your
Genesis username and password, you will be required to setup and use a second
identification method (factor) such as your cell phone number, personal email, or Ping
app. This is an easy to use process that is specifically designed to fortify our
defenses in protecting your identity, your Genesis network account, and the employee and
patient data under our care.
Genesis Network Remote Access -
access.genesishcc.com - SMS / Email (PDF) This job aide
provides instructions for Enrolling in the PingID Service to Enable Multi-Factor
Authentication using the SMS or Email options.
Genesis Network Remote Access -
access.genesishcc.com - Mobile Device (PDF) This job aide provides
instructions for Enrolling in the PingID Service to Enable Multi-Factor
Authentication using the Mobile Device Application.
Genesis Network Remote Access -
access.genesishcc.com (Video) This video provides instructions
for Enrolling in the PingID Service to Enable Multi-Factor Authentication.
Genesis Rehab Services Customer Portal - SMS / Email (PDF)
This job aide provides instructions for Enrolling in the PingID Service to Enable
Multi-Factor Authentication using the SMS or Email options.
Genesis Rehab Services Customer Portal - Mobile Device (PDF) This
job aide provides instructions for Enrolling in the PingID Service to Enable
Multi-Factor Authentication using the Mobile Device Application.
Genesis Rehab Services Customer Portal -
(Video) This video provides instructions for Enrolling in
the PingID Service to Enable Multi-Factor Authentication on the Genesis Rehab Customer
Portal.
Current Programs
Benefits Open Enrollment
Materials and systems related to your New Hire or Annual Open Enrollment for benefits
can be accessed remotely via a web browser by going to
https://benefitsoe.genesishcc.com.
Click
here (requires
Adobe
Acrobat plug-in) for step by step instructions on how to log into the Genesis
network and where to go to find Open Enrollment materials and systems.
If you experience issues logging into the network for Open Enrollment activities, please
call the Benefits Hotline (888-HR-AT-GHC) and follow the prompts to the appropriate
support area. Hours of support are Monday thru Friday 8AM to 9PM (Eastern Time)
throughout the enrollment period.
Copyright 2003-2018 Genesis
HealthCaresm. All Rights Reserved.